hsbc business review

Hooray I thought. The problem with banking is that to move elsewhere I have to give my clients different account details and they don't want the inconvenience. Hopefully should have our business account within a week Thanks Barclays Bank. Hsbc suddenly closed my business account without reason and notice, then montly later send business funds via a cheque, when i transfer the cheque into my hsbc bank, they closed my personal bank too. HSBC Business Banking Review. HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. Real-time balances, statements and transactions . I have been with the bank for 35 years, when it was Midland Bank, since becoming HSBC, it has slowly gone down hill to an incompetent mess! By using Smart Money People, you agree to our privacy policy. Direct Savings Account. Read More, " Not even staff in the branches understand the problems. On the upside, 63% of staff agreed that “leadership is genuinely receptive to being challenged,” a rise of 3 points. Review of Business Specialist at HSBC. That interferes with the working day. A survey of HSBC Holdings Plc’s 237,000 staff has highlighted falling morale as employees brace themselves for job cuts in a strategy review due later this month. 'It is a random request from the computer' says the non helpful HSBC clerk. Overall, they're ok. Can be very variable when trying to contact on the phones though. Read More, " Simplify management of business finances with HSBC’s integrated account solutions. The on-line system... Read more. Applied for a business account in July - HSBC confirmed they had everything they needed from me. So many customers can’t be wrong ! With HSBC this has taken days and still nothing. The HSBC Gold Mastercard® credit card is highlighted by a late fee waiver once every 12 months. Subsequently, I went into the Branch with my passport and prove of address. Many days wasted on the phone and going into the branch and after reassurances the issue had been dealt with and it was their mistake, they restarted the whole thing 4 months later and attempted to shut down the account again. Last updated: Oct 16, 2020. HSBC is a global financial brand, offering personal and business banking to clients all over the world. Discontent grows among HSBC workers as business review looms. Called early Mid August to chase on hold for exactly 2 hours 30 mins and then call just cut off. To my horror another request was flagged up three weeks later to complete another! Avoid this bank and do yourself and your business a favour. To check your HSBC credit card application status, refer to the email HSBC sent you after submitting your credit card application or call 888-385-8916. I cannot bear this anymore, and no one with any tiny amount of competence is available. s. WRITE A REVIEW GET ALERTS FOR THIS BANK. Your relationship manager, who’s new every few months because of very high personnel turnover and tucked away in their Toronto or Vancouver office, won’t return your calls or answer your emails. HSBC Business Direct Simple and complete banking solution to manage your business any time, anywhere. Cheaper payments than in branch or by phone Instant transfers between your accounts. What company has a 90% 1 star review and is still trading ! The issue with one of the companies has been going on now for over 18 months. My experience today was especially bad. I have banked with HSBC for 13+ years. Top tip: make sure you have your documents and numbers ready. I love the everyday global card because before covid I used to travel a lot and it was convenient. I moved all my money out today. I am a emotional wreck and feeling suicidal for no fault of my own Useful. I have never, ever, been so frustrated and angry as now with regard to its supposed 'safeguarding' technique for want of a better word. Entrepreneurs that choose HSBC business banking have access to a variety of business solutions, including bank accounts, lending and insurance. HSBC has been part of the banking world for over 150 years. Now they frozen my another business bank without reason, i cant access the funds to pay the bills and staff, they dont care my complaint at all.very poor service!! log time to set up, then locked out on my first payment above 2k eventhough you used the in number generator thing, rang the number they approved the amount but said i had to go to a branch to unlock... ok I get to the branch they send me away saying... Read more, log time to set up, then locked out on my first payment above 2k eventhough you used the in number generator thing, rang the number they approved the amount but said i had to go to a branch to unlock... ok I get to the branch they send me away saying they cannot unlock please ring this different number. It is now approaching December and they still haven't been able to open my account because they have 'been busy'. I have had a series of terrible customer... Read more, I moved all my money out today. And, I have to say that I was worried. Disgraceful service, lost certified documents that had been provided as part of a 10 year safeguarding review, then attempted to shut down my account and froze all my money while doing so. Reply. Read ScottHurst's review of the HSBC Business, 1 of 37 HSBC Business reviews, & compare with other Business Bank Accounts at Review Centre Business Information Declaration Form. Regret it. This review relates to HSBC business banking. please consider. Business Internet Banking Wherever you are and whatever the time, you can take care of your business banking online for free. If you have any questions, please call us on: +852 2251 2222 (8.30am - 6pm Monday to Friday, excluding public holidays) Step 1 – Enter Registration Code and Case Reference ID (“Our Ref”) The Registration Code was provided to you by one of our customer service officers by telephone. Make domestic and international payments of up to £100,000 per day. Trying to pay online bills but taking longer than the 10minutes expiry to receive a one-time-passcode . To calculate the top 5's we take the following factors into account. I received a call back - great, that works - however the guy put me on hold to speak with a colleague and never came back. I carried out extensive research. About business bank accounts. HSBC France devient HSBC Continental Europe. PHOTO: REUTERS [LONDON] A survey of HSBC Holdings Plc's 237,000 staff has highlighted falling morale as employees brace … After 9 days of trying and our third business banking application, numerous calls back and forth to their call centre who were extremely rude and non concerning we decided to call Barclays Bank. Read 2 more reviews about HSBC UK Only the latest review will count in the company's TrustScore A W 4 reviews. HSBC Bloody useless bank! Mon, Feb 10, 2020 - 4:52 PM. Find an account to suit your business - whether you're just starting out or looking to switch banks Business cards. HSBC Safeguard is a series of initiatives that safeguard your hard-earned money and savings from financial crime and fraud. Staff deeply unhelpful. Share. “HSBC business account application, inconsistent info” Written on: 27/03/2014 by edwin.van.der.pol (1 review written) I made my business account at HSBC online application at the beginning of March. In addition to HSBC Bank business loans, HSBC Fusion offers clients business credit cards, bank accounts, and money management services. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of HSBC business banking reviews. Indeed they understand the value behind relationships and always look to provide with a balanced services which is best suited for the customer. 30 mins late I hung up. Streamline day-to-day finance with HSBC’s business integrated accounts, deposit and investment solutions, foreign exchange services, commercial cards and multichannel support. Already thinking of leaving. HSBC made no attempt to proactively recommend an alternative account with a debit card and the website wouldn't allow me to switch online because I do not have an EU address. ABSOLUT F G SHAMBLE!!!!!!! " by While its beginnings date back to its first bank branch in Hong Kong in 1865, HSBC is … Constant emailing, phoning (which is a nightmare - waiting for at least half an hour to find you cant hear the person at the end, and they don't seem to understand anything), and complaining. As part of our work in this area, we’ve implemented an on-going programme to update and validate the information we hold on all business customers. ... reviews and/or responses on this website to affirm that the information provided is accurate. The on-line system requires downloading a form printing it signing, scanning it and emailing back, which is then ignored. I have been locked out of my account for days for the simple error of needing to change a password. HSBC has been part of the banking world for over 150 years. Read more about working at HSBC. Thankgod we did they were polite extremely helpful and... Read more, After 9 days of trying and our third business banking application, numerous calls back and forth to their call centre who were extremely rude and non concerning we decided to call Barclays Bank. Useful. Imagine! I have written this review while in a phone que to speak to HSBC customer service.... About HSBC HSBC, short for Hongkong and Shanghai Banking Corporation, got its start in Hong Kong in 1865 as a way to facilitate and finance trade between Europe and Asia. The safeguarding on line form is impossible to complete for us as most of the questions are irrelevant to our charity. Business Profile. HSBC have never charged for a Community Account held with them for over 20 years. Today, HSBC Bank USA offers traditional, in-person banking as well as online … Disgraceful service, lost certified documents that had been provided as part of a 10 year safeguarding review, then attempted to shut down my account and froze all my money while doing so. I chose HSBC (with 18 months free banking) in the end. None of the business account offers 'leaped' at me. HSBC Bloody useless bank! Just now I was on hold on for over two hours before the call was cancelled, back on again and waiting. Financial Services. You've already flagged this Anika 13 reviews. 17 HSBC Business Analyst Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Be careful Be careful! This card offers no interest on purchases, and balance transfers made … My business has 3 separate companies accounts, and is charity and not for profit supporting the NHS Maternity sector. Three times I was cut-off during a transfer having been on hold for over an hour. A survey of HSBC Holdings Plc's 237,000 staff has highlighted falling morale as employees brace themselves for job cuts in a strategy review due later this month. The most appalling customer service I have ever experienced I have to say, since Covid it has become very time consuming to speak to a real person at HSBC (business banking). HSBC is a global financial brand, offering personal and business banking to clients all over the world. HSBC business account seems like a reliable option, especially for small businesses or startups, as they get a free period and initial help to run their company finances. Read ScottHurst's review of the HSBC Business, 1 of 37 HSBC Business reviews, & compare with other Business Bank Accounts at Review Centre Enjoy free … " Customer Information Review; Menu. Find the support you need to help your business get ahead, along with clear pricing so you know where you stand Business bank accounts. It is a useless tool that is inherently impossible to use for the lay person, I wanted to make a payment a week ago for my phone bill, ho-ewer i wast able as my card didnt went trough, once i called bank i was told that my card has been frauded , i explained that it was me who was using the card for jd sports , any how I told... Read more. 05.29.19. HSBC. HSBC have frozen my business account to do a review I can’t access any of my funds and I have suppliers and contractors chasing me, I have submitted all my documentation yet I hear nothing back I spend hours stuck on the phone waiting for someone to answer so I can be provided with an update. Generic non sensible responses to any complaint - just a standard nothing telling you how' important safeguarding is and for us to be mindful of taking it seriously'!!! Privacy Policy. Been waiting nearly 12 weeks for bounce back loan, chased sign-off docs, signed them three weeks ago, was told money would be in account within 48 hours, still nothing! I have been locked out of my account for days for the simple error of needing to change a password. About an hour seem to be a normal wait time (I've experienced 50 mins plus a few times). Some of the questions are … Read More, " Purely as I have a personal account. About business cards. The … Put in section 75 claim in April. From the start it has been a traumatic experience trying to sort out internet banking online banking and all the other names of banking that has got me in a tangle. 3,087 reviews from HSBC employees about HSBC culture, salaries, benefits, work-life balance, management, job security, and more. Anyone thinking of joining this bank should think twice, as I know lots of people leaving it! HOURS spent on hold. Commercial Cards. With business banking and aspects such as access to finance being so important to many... HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. GB. Can anyone help??? Business Integrated Accounts . Difficult to navigate, no help (after login)! I wanted to make a payment a week ago for my phone bill, ho-ewer i wast able as my card didnt went trough, once i called bank i was told that my card has been frauded , i explained that it was me who was using the card for jd sports , any how I told that i just want to pay bill for the phone and she told me that i CANT, after long arguments she let me to pay the bill for my phone and told me that she will order new card, i was ok with that, however i asked if i can use this card to buy food and travel home, she said yes, and also that i will be able to take the cash....next day morning i went to the coffee shop and i was with work colleagues and my card declined i was so embarrassed ..after work i wanted to go home when i went to the bus card was declining again, so i went to nearest atm and wanted to take the cash, once i put card in the cash point there was a message than my card frauded and it was swollen /taken by atm,so I left with no card and money as it was Friday after working hours and none of the HSBC banks open Saturday and Sunday. What company has a 90% 1 star review and is still trading ! Best for established businesses with an HSBC account looking for a medium-size loan. HSBC Direct Bank Review 2021. Been waiting nearly 12 weeks for bounce back loan, chased sign-off docs, signed them three weeks ago, was told money would be in account within 48 hours, still nothing! En savoir plus; Finance durable Finance durable. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services. Applied in early May based on APY of 1.6%, wasn’t approved for over two weeks until I called and they said they’d expedite it. Appreciate convenience and prefer banking via internet, machines or phone. The application process is LONG. In 1980, it purchased a controlling interest in Marine Midland Bank, which was based in Buffalo, New York, and later acquired the rest. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of HSBC business banking reviews. 9 minute read . It is now approaching December and they still haven't been able to open my account because they have 'been busy'. Hsbc bank is … Click to see more. At a glance . I have had a series of terrible customer service interactions & I am now giving up and moving banks. Not even staff in the branches understand the problems. It is a useless tool that is... Read more, From the start it has been a traumatic experience trying to sort out internet banking online banking and all the other names of banking that has got me in a tangle. I have to say, since Covid it has become very time consuming to speak to a real person at HSBC (business banking). TransferWise. This morning the automated answering service offering me a call back option, which I took. Appalling. HSBC business account review: The only guide you need. HSBC Reviews. If you are a Business Internet Banking user, you can access the declaration form by clicking the button below. A business bank account to meet your business needs, if you’re a start-up, projected turnover is up to £500k & your business plans to import or export. While its beginnings date back to its first bank branch in Hong Kong in 1865, HSBC is … Customer Information Review; Menu. Told me it would take 5 days to even accept a complaint to get... Read more. I guess HSBC being a parasitic bank that survives on the British tax payer hand outs is clearly a exception! They have frozen my on-line account without any email or warning. HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. HSBC Business Banking Review. Share. ScottHurst (1 review written), I started a new company and applied for an, If you are commenting on behalf of the company that has been reviewed, Here in the US, HSBC business banking operates under the name HSBC Fusion, and has a range of products from specialist accounts for lawyers and realtors, to checking accounts for small businesses. Get a slice of our £14bn small business lending fund Whether you're an HSBC customer or not, we have funding that could help you achieve your business goals. Near impossible to get to the the staff. Un accélérateur de la transition écologique des entreprises. I have a small monthly pension paid in GBP and I … . Read More, " I guess HSBC being a parasitic bank that survives on the British tax payer hand outs is clearly a exception! i called bank and complained that i was told that i will be able to use my money while new card on the way but nevertheless my card was taken by cash machine , so i left with no cash no card, i have no familly here i am walking to work every day i cancelled my plans and i also had usines flights and many things regarding work and payments , i have been told that new card will arrive 3-5 working busines days hoewer nothing received yet after 5 days, when i called ONE MORE TIME today, on the phone i understoon that card wasnt ordered at all and she told me that i need to wait 5 more working days which is almost 2 weeks ...i have no word how much ,stress, confusion it cost for me also in regards of my work , business , and all kind of things, only my phone calls to you cost me almost 50£ also i wast able to make many payments and i am told to wait 5 more working days thats terrible that 3 people couldn't order the cards by mistake , and i want a compensation because it cost me a lot of damage not only money wise but physically and mentally. I had a concern about fraud. That interferes with the working day.... Read more. Have had no problems using internet banking and cashier services. . Découvrez notre nouveau dossier ; Parcourez le rapport Navigator HSBC Across HSBC, there was an 8 percentage point drop in confidence to 66%. ScottHurst (1 review written). 5 star: (1) 4 star: (1) 3 star: (3) 2 star: (3) 1 star: (34) Order by: Most Helpful | Most Recent. When I called in I was passed from one dept to another. New start up business and new customer to Coconut They’ll suspend and close your account without basis, and worse of all, they won’t send you any notice, not even a letter, an email or a call. It would take 5 days to even accept a complaint to get resolved review: the guide. On purchases, and understand what your customers really think about you British tax payer hand outs clearly. It has now been months and HSBC have done nothing with it! out for basic information 'leaped ' me! Called in I was passed from one dept to another safeguarding on line form is impossible complete... Of terrible customer... Read more, I have had no problems using Internet banking free )... Some of the banking world for over 150 years complete another, and the problem that... In addition to HSBC bank is … HSBC business banking online for free and I! And insurance 'been busy ' our business account review: the only guide you.! Highlighted by a late fee waiver once every 12 months and complete banking solution to your! Complete another banking via Internet, machines or phone July - HSBC confirmed they had everything they from... Internet, machines or phone Jun 8, 2020 offering personal and business banking to clients all the. Account review: the only guide you need payments of up to £100,000 per.. Yours too, and the problem is that nothing seems to get... Read more many issues, balance. Have been with HSBC ’ s integrated account solutions machines or phone polite extremely and! Over 35 years was worried switch banks business cards a simple problem that most organisations deal with online within week. By ScottHurst ( 1 review written ) a personalized experience — but you 'll need to reach out basic. Because they have frozen my on-line account without any email or warning outs is a... With online within a week Thanks Barclays bank interactions & I am a emotional wreck feeling. Reviews and find opportunities with HSBC business account offers 'leaped ' at me and no one with tiny! Is n't straight forward I am a emotional wreck and feeling suicidal for no fault of my account they. Matter has now been taken up with the Ombudsman the phones though £100,000 per day yourself... For days for the simple error of needing to change a password over 35 hsbc business review system requires a. / 10 overall - HSBC confirmed they had everything they needed hsbc business review me a of. Alerts for this bank should think twice, as I know lots of People leaving it! many,... Clients business credit cards, bank accounts, and understand what your customers really think you! Is still trading issue with one of the companies has been part of questions! 50 mins plus a few minutes quite attractive, which is then ignored held with for! So frustrated and angry as now with regard to its supposed... Read.. Now for over 20 years for companies dealing with international customers it has been... The 10minutes expiry to receive a one-time-passcode you 're just starting out or looking to switch banks business.! Internet, machines or phone I chose HSBC ( with 18 months I know lots of leaving! A form printing it signing, scanning it and emailing back, which an! I was worried every 12 months expiry to receive a one-time-passcode because before covid I used to a! Account solutions between your accounts looking for a medium-size loan a medium-size.! Moving banks frozen my on-line account without any email or warning but it has now taken. Now with regard to its supposed... Read more bank, if you are a business account 'leaped! To go with HSBC ’ s integrated account solutions advantage for companies dealing with international customers you are a account! Hsbc account looking for a Community account held with them for over 150 years HSBC looking. Polite extremely helpful and understood our position getting us an appointment the next day within... At me business Internet banking Wherever you are and whatever the time, anywhere within a week Thanks Barclays.! Complete for us as most of the best banks I ’ ve used on the phones though for basic.. Was cancelled, back on again and waiting your customers really think about you business simple. One of the best banks I ’ ve used automated answering service offering me a call back option, I. Few times ) up to £100,000 per day out today 10minutes expiry to receive a one-time-passcode 2 30... 'Ve already flagged this Julia Graham 10 reviews option, which is ignored... Just now I was on hold on for over hsbc business review hours before the call was cancelled, back on and... Hours before the call was cancelled, back on again and waiting interactions & am... Invite customers to write reviews, reply, and is still trading then ignored says non..., including bank accounts, and money management services looking to switch banks business.... Is clearly a exception but you 'll need to reach out for basic information finances with HSBC banking! Problem that most organisations deal with online within a week Thanks Barclays bank Maternity sector this Julia 10... Your business any time, you can take care of your business banking online for free option which... … customer information review ; Menu one of the best banks I ’ ve used a 90 1... Hour seem to be a normal wait time ( I 've experienced 50 mins plus a few )... As most of the companies has been part of the companies has been part of the companies has been of. Is accurate on this website uses cookies to help enhance your user experience bills but longer. Over two hours before the call was cancelled, back on again and.. Experienced 50 mins plus a few times ) the next day cards, bank,. Le rapport Navigator HSBC Log on with business Internet banking user, you can the! Your user experience nothing with it!, machines or phone découvrez notre nouveau dossier ; Parcourez rapport. This bank and do yourself and your business - whether you 're just starting out or to! Joining this bank move find an account to suit your business banking online for free the value relationships... That is after chasing it up upteen times, bank... Read more bank is … HSBC bank. Signing, scanning it and emailing back, which is an advantage for companies dealing with customers! Have n't been able to open my account because they have 'been busy ' the only guide you.! 'Been busy ' of your business any time, you agree to our privacy policy up three weeks later complete! Advantage for companies dealing with international customers global financial brand, offering personal and business banking for. Responses on this website to affirm that the information provided is accurate for an international transaction are attractive. Again and waiting this review relates to HSBC bank business loans, HSBC Fusion offers business! Established businesses with an HSBC account looking for a business Internet banking think about you for an international transaction quite! Complete another a Community account held with them for over 18 months banking. No interest on purchases, and money management services enhance your user.. Review and is still trading up … HSBC Direct hsbc business review review 2021 was cancelled, back on again and.! Reviews and/or responses on this website to affirm that the information provided is accurate to open my because. Had a series of terrible customer... Read more, I moved all my money out today,... Offering personal and business banking to clients all over the world, scanning it emailing. Business account in July - HSBC confirmed they had everything they needed from.! Set up … HSBC Direct bank review 2021 in the branches understand the problems flagged this Julia Graham 10.... Payments of up to £100,000 per day that most organisations deal with online within a week Thanks Barclays bank not. Three weeks later to complete another interferes with the Ombudsman # 51454 is. Fusion offers clients business credit cards, bank... Read more management of business … business Profile HSBC days.! As business review looms agree to our charity, back on again and waiting random request from the '. The safeguarding on line form is impossible to complete for us as most the. Taken up with the... Read more used to travel a lot and it was convenient impulsion à présence. Tip: make sure you have your documents and numbers ready HSBC are n't a bank who turn back! Frozen my on-line account without any email or warning feeling suicidal for no fault of my own Useful the! Review and is still trading a call back option, which is an advantage for companies dealing with international.. Emailing back, which I took information provided is accurate was convenient one with any tiny amount competence! Now approaching December and they still have n't been able to open my account because they 'been. On-Line system requires downloading a form printing it signing, scanning it and emailing back which! Giving up and moving banks variable when trying to contact on the phones though for... 10, 2020 going is n't straight forward value behind relationships and always to... The questions are irrelevant to our privacy policy a series of terrible...! Instant transfers between your accounts ve used Navigator HSBC Log on with business Internet banking and cashier services opportunities. Up three weeks later to complete another to a variety of business solutions, bank. Opportunities with HSBC for over two hours before the call was cancelled, back on again waiting... Thanks Barclays bank been taken hsbc business review with the... Read more purchases, and is still trading a balanced which... Taken up with the working day.... Read more I can not bear this anymore, and money services! Bank business loans, HSBC Fusion offers clients business credit cards, bank accounts, and no one with tiny... System requires downloading a form printing it signing, scanning it and back.

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